Privacy Policy
PanoWay Inc. ("PanoWay," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services"), including PanoCap, PanoScore, and AllRoads.
1. Information We Collect
Information You Provide
When you create an account or use our Services, we may collect your name, email address, payment information, and any other information you choose to provide.
Dashcam Footage and Road Data
Our Services allow you to upload, share, or stream dashcam footage and associated road data. This may include video recordings, timestamps, GPS coordinates, and metadata attached to recordings. You retain ownership of your submitted footage; by submitting it you grant PanoWay the license described in our Terms of Service.
Location Data
With your permission, we collect precise or approximate location data from your device while using location-aware features of our Services. You may disable location access at any time through your device settings, though some features may become unavailable.
Usage and Device Data
We automatically collect information about how you interact with our Services, including IP address, browser type, operating system, pages viewed, and crash reports. We use cookies and similar tracking technologies to collect this information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Train and improve our AI road-intelligence models (using anonymized or aggregated data)
- Detect and prevent fraud, abuse, and safety incidents
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service Providers: Vendors who assist in operating our Services (e.g., cloud hosting, payment processing, analytics), subject to confidentiality obligations.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- Legal Requirements: When required by law, subpoena, or to protect the rights and safety of PanoWay and others.
- With Your Consent: For any other purpose with your explicit consent.
4. Data Retention
We retain personal data for as long as necessary to provide our Services and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your account data at any time by contacting us.
5. Security
We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at privacy@panoway.ai.
7. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above. Your continued use of the Services after changes take effect constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at privacy@panoway.ai.